Your Privacy, Plainly Explained

GoLoudon LLC ("GoLoudon," "we," "us") respects your privacy. This policy explains what information we collect through goloudon.com and our advertising forms, how we use it, and the choices you have.

1. Information We Collect

When you submit an inquiry — through our website, a Meta (Facebook/Instagram) lead form, or by contacting us directly — we may collect:

— Name, phone number, and email address

— Zip code or property location

— Project type, timeline, and whether you own the property

— Any additional details you choose to share about your project

We do not collect payment or financial account information through our website or lead forms.

2. How We Use Your Information

— Respond to your inquiry and schedule a consultation or estimate

— Follow up by phone, text, or email about your project

— Maintain internal records of prospective and past clients

— Improve our advertising and understand which channels bring us qualified inquiries

3. How We Share Information

We do not sell your information. We share it only as needed to operate our business:

— With Meta (Facebook/Instagram) when you submit a lead form, as part of how that platform delivers your submission to us

— With service providers who support our operations, such as our email (Zoho Mail) and project management (Zoho Projects) systems

— If required by law or to protect our legal rights

4. Cookies and Website Analytics

Our website may use standard security and analytics tools — including spam-protection services (Cloudflare Turnstile, Google reCAPTCHA) and traffic analytics — to keep the site secure and understand how visitors use it. These tools may place cookies on your device. You can disable cookies through your browser settings, though some site features may not work correctly without them.

5. Data Retention and Security

We retain your information for as long as reasonably necessary to respond to your inquiry, maintain business records, and comply with legal obligations. We take reasonable steps to protect the information you share with us, though no method of storage or transmission is completely secure.

6. Your Choices

You may ask us to:

— Stop contacting you about a project

— Correct inaccurate information we hold about you

— Delete your information from our records, where we are not required to retain it

To make any of these requests, contact us using the information below.

7. Children's Privacy

Our services are directed at adults seeking home construction and remodeling services. We do not knowingly collect information from children under 13.

8. Changes to This Policy

We may update this policy from time to time. The effective date above reflects the most recent revision.

9. Contact Us

GoLoudon LLC

Tel: 214-500-7210

gregory@goloudon.com