Your Privacy, Plainly Explained

Effective Date: September 9, 2026. This page explains what information GoLoudon collects through goloudon.com and our advertising forms, how we use it, and the choices you have.

We Never Sell Your Information · Questions? See Contact Us Below

GoLoudon LLC ("GoLoudon," "we," "us") respects your privacy. This policy explains what information we collect through goloudon.com and our advertising forms, how we use it, and the choices you have.

1. Information We Collect

When you submit an inquiry — through our website, a Meta (Facebook/Instagram) lead form, or by contacting us directly — we may collect:

— Name, phone number, and email address

— Zip code or property location

— Project type, timeline, and whether you own the property

— Any additional details you choose to share about your project

We do not collect payment or financial account information through our website or lead forms.

2. How We Use Your Information

— We use it to respond to your inquiry and plan your project. A person reviews every inquiry, and the tool does not decide whether we respond.

— We use an automated tool to help prioritize which inquiries we answer first.

— A person reviews every inquiry, and the tool does not decide whether we respond.

— Suspected spam is screened automatically and held for review.

3. Browser record and bot protection

- We save a small record in your browser showing how you arrived at our site.

— If you send a form, we attach it so we know which marketing works. Clear your browser data to remove it.

— Our contact and estimate forms use Cloudflare Turnstile to block automated spam.

— Turnstile may collect technical information such as your IP address and browser details to tell people from bots.

4. Cookies, Website Analytics & Providers

Our website may use standard security and analytics tools — including spam-protection services (Cloudflare Turnstile, Google reCAPTCHA) and traffic analytics to keep the site secure and understand how visitors use it. These tools may place cookies on your device. You can disable cookies through your browser settings, though some site features may not work correctly without them.
We use Webflow (website and forms), Cloudflare (form processing, storage and bot protection), Zoho CRM (managing inquiries) and Anthropic (AI assistant).

5. AI Chat Assistant

Our website includes GoL, an AI assistant that answers general questions about remodeling. GoL is an AI, not a person. The GoLoudon team reviews inquiries.Conversations may be saved. If you share your contact details in the chat, we link the conversation to your inquiry and it is added to our customer records in Zoho CRM. Chats that are not linked to an inquiry are deleted after 30 days. Linked chats are kept as long as needed to respond and manage our relationship with you.The assistant may ask for your name and a way to reach you, and it will always say why. You can decline and keep chatting. Please do not share payment or other sensitive information in the chat.

6. Data Retention and Security

Suspected spam is deleted after 30 days. Inquiry records are kept as long as needed to respond and manage our relationship with you.

7. Your Choices

You may ask us to:

— Stop contacting you about a project

— Correct inaccurate information we hold about you

— Delete your information from our records, where we are not required to retain it

To make any of these requests, contact us using the information below.

8. Children's Privacy

Our services are directed at adults seeking home construction and remodeling services. We do not knowingly collect information from children under 18.

9. Changes to This Policy

We may update this policy from time to time. The effective date above reflects the most recent revision.

10. Contact Us

GoLoudon LLC

Tel: 214-500-7210

gregory@goloudon.com